Thank you for your interest in the products and services of GEMfix.
We provide technical support in several languages: English, Portuguese, Spanish and French.
What does this limited warranty cover?
This Limited Warranty covers parts of the equipment with origin defects.
How we proceed during warranty period?
GEMfix will replace or repair the defective parts, as soon as it is proved that the part have an origin defect.
How long does the coverage last?
The Warranty Period for Mechanical Physical Goods purchased from GEMfix is 2 Years from the date of purchase.
The Warranty Period for Electrical and Electronic Physical Goods purchased from GEMfix is 1 Year from the date of purchase.
What does this limited warranty not cover?
This Limited Warranty does not cover any damage in equipments caused by: bad installation or bad environmental conditions, malfunctions or damage resulting from negligence, improper maintenance or modifications.
How can you use your warranty?
To obtain warranty service, you must contact our customer service to determine the most appropriate solution for you.
You can contact us by any of the following methods:
By phone number: +351 252 820 214
By email: firstname.lastname@example.org
Or through the website: www.gemfix.pt/contact-us